BNSN Support

Forgot Password/ Reset Password/ Can't Access Account

Updated 8/31/2026

To reset your password: 

  1. Go to https://app.bnsn.ai/auth/sign-in
  2. Click “Password Forgotten?”
  3. Enter your Email Address and click “Reset Password”
  4. Look for an email to reset your password
  5. If after a few minutes, you did not receive any email or you’re getting an error message, please submit a support ticket

Having trouble resetting your password or accessing your account?

If you’re having trouble resetting your password or accessing your account, please submit a support ticket so we can help reset it for you.

Before trying again, please double-check the following:

Once that’s done, try logging in again. If it still doesn’t work, our support team will be happy to assist further.