To reset your password:
- Go to https://app.bnsn.ai/auth/sign-in
- Click “Password Forgotten?”

- Enter your Email Address and click “Reset Password”
- Look for an email to reset your password
- If after a few minutes, you did not receive any email or you’re getting an error message, please submit a support ticket
Having trouble resetting your password or accessing your account?
If you’re having trouble resetting your password or accessing your account, please submit a support ticket so we can help reset it for you.
Before trying again, please double-check the following:
- Make sure there are no extra spaces before or after your email or password (this is the most common issue).
- Clear your browser’s cache and cookies.
- Turn off any VPN you may be using.
Once that’s done, try logging in again. If it still doesn’t work, our support team will be happy to assist further.